Catrina CEO of Rapid Taggers Review

Published on February 14, 2024
1. I contacted Catrina on January 24, 2024, for service at 1201 Marinaside Crescent, Vancouver (suite 3303) on a RUSH BASIS.(see screenshot of email below)
2. Catrina quoted $90 and said it included (an affidavit of service and up to three attempts). (see screenshot of email below)
3. There was no mention of an Affidavit of Non-Attempt fee in that email chain for the request. (see screenshot of email below)
4. I acknowledge that there is a RUSH SERVICE fee, which Catrina said was $30 in the previous email (see screenshot of email below)
5. Catrina provided notes saying their server attended the address on January 24, 2024, January 26th (Friday) and January 27th (Saturday).
6. On January 30, 2024, I asked for an affidavit of non-service to send to my client as per her instructions, as she was already anxious – It was TIME SENSITIVE.
7. Catrina said she was going to provide the affidavit within two days from the time I requested it. In other words, I should have received the affidavit on Thursday, February 1, 2024. Ideally, I should have received the affidavit on January 27th (the last attempt Catrina made to serve) as per RUSH SERVICE.
8. I received the affidavit from Catrina on February 7, 2024 (after eight calendar days)
9. I never received a complete RUSH SERVICE (which technically includes attempts and affidavits), yet I am being charged $50 for a rush fee, $20 more than the actual rush fee Catrina quoted and what I had paid for as rush fee for invoice # 48366. (see screenshot of email below)
In lieu of the above, I can only pay:

– $90 for service (which includes an affidavit of service and up to three attempts) as per Catrina’s email – (see screenshot of email attached)

– $30 for rush (this is what I acknowledged) as per the previous invoices Catrina sent – even though I didn’t completely get a rush service (the affidavit was sent eight days after.)
– $54.75 for printing
– 2.50 for postage
– $11.62 for GST
I do not acknowledge and I find the following charges unjustifiable

– $20 additional rush fees – I wasn’t informed.

– $35 affidavit of attempted service – I wasn’t informed that there would be a separate fee for non-attempt (there was no mention of it). ALSO, Catrina said in her email that $90 includes the affidavit (see screenshot of email attached.)
I just wished Catrina for Rapid Taggers was transparent  (no hidden fees) in their rates to avoid confusion like this.

INVOICE FROM CATRINA OF RAPID TAGGERS

 

Invoice below shows that her RUSH SERVICE Fee is $30

INVOICE BELOW WAS CONTESTED BY COURT RUNNER INC

If you noticed the rush service fee below is higher than the rush service fee above, which is the reason we contested.

EMAIL CORRESPONDENCE FROM JANUARY 24 2024 TO FEBRUARY 14 20234

 

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